Short downtimes

Resolved | May 26, 2023 | 17:28 GMT+08:00

Very high usage during the below times which made the service unavailable for some users:
Apr 25, 2023, 14:39:41 - 14:52:08
May 3, 2023, 10:22:01 - 10:33:12
May 23, 2023, 08:05:20 - 08:07:44
We have identified an excessive quantity of data synchronised by some accounts, and we are optimising the data storage to scale better.

Some errors occurred in the engine used by the system to resize images in pdf exports, causing some short interruptions:
May 5, 2023, 08:05:01 - 08:35:47
May 16, 2023, 10:28:34 - 10:39:42
May 23, 2023, 07:58:03 - 08:01:14
We are investigating and monitoring these unexpected errors in order to fix them and recover from them.

Some security updates were installed during the night, leading to brief downtimes:
May 23, 2023, 03:26:30 - 03:29:39
May 23, 2023, 06:21:46 - 06:24:02

Affected components

• Asia Southeast Servers